Information Collection and Use Practices
We require people who register to use the services offered on our Site to give us contact information. Depending on the service chosen, we ask for information such as user’s name, company name, address, phone number, and e-mail address. We also gather information about each individual’s role in the purchasing process for his or her institution. Attainia uses this information to set up accounts for and provide services to individuals and their organizations. We may also use the information to contact users and prospects to further discuss their interest in our company, the services we provide and ways we can improve them, and to send information regarding our company or partners, such as promotions, newsletters and notices of events. Contact and survey information related directly to specific services requiring content sharing, such as software efficiency tool downloads, may also be disclosed to the sponsors of those services. In addition, the contact information is used to facilitate communication between the parties exchanging Inquiries and responses via the Site. Information gathered during the creation of an inquiry is shared only with the supplier specified by the user making the inquiry.
Attainia may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
Cookies are files Web browsers place on a computer’s hard drive. They are used to help us authenticate users and provide time saving shortcuts and preferences.
Third Party Sites
The Site contains links to other Web sites. Attainia is not responsible for the privacy practices or the content of these other Web sites. It is the responsibility of the user to keep his or her information private and confidential when visiting other Web sites.
Information Voluntarily Provided
Our primary purpose in collecting information is to provide you with a secure, smooth, and efficient experience in a way that allows us to be responsive to all requests. We collect information voluntarily provided when website requests are submitted for information about our services, solutions or products, when registering for events such as classes or webinars, or for applications for employment. Attainia may also collect information about you offline, such as during phone calls with a sales representative. This information can include professional details such as job title, company details, software solutions currently being used, and purchasing information.
When you submit information through the Attainia Web site, or provide your information to Attainia through other channels such as trade shows or partner marketing events, you opt-in for occasional marketing communications from the Attainia marketing team. These communications may include promotions, special offers, educational event invitations, or other information you may find relevant and interesting. You may unsubscribe from Attainia marketing communications at any time.
Marketing Partners and Events
If you choose to register for events that are sponsored by third parties, your contact information (name, company and email address) may be shared with them as a marketing partner. After the event, third party marketing partners may choose to send you marketing communications about their products or services. To unsubscribe from their communications, you will need to use their unsubscribe links or mechanisms. Attainia cannot unsubscribe you from communications that originate with other companies.
Users are responsible for maintaining the confidentiality and security of their access number(s), password(s) and/or account number(s). Users must notify Attainia immediately if you become aware of any loss or theft or unauthorized use of any access number(s), password(s) and/or account number(s). Our Site has security measures in place to help protect against the loss, misuse, and alteration of the data under our control. Attainia uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Attainia provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. However, no data transmission over the Internet is 100% secure, and Attainia cannot guarantee or warrant the security of information when it is transmitted over the Internet to or through the Site. Transmission of such information is therefore at the risk of the user.
Correcting & Updating Your Information
If users need to update or change registration information they may so by editing the user or organization record. To update a User Profile, log on to Attainia and select profile update information. To update billing information, please email [email protected] or call 866-288-2464.
Questions regarding this Statement or the practices of this Site should be directed to [email protected]